The Terminal Optimisation Award is given to a business that has provided software, a service or model that succeeds in optimising, streamlining or improving storage terminals around the world.

At the 2020 Global Tank Storage Awards, the Terminal Optimisation prize was awarded to Toptech Systems for its Synetics business intelligence tool, which allows users to easily analyse detailed facility data.

Toptech Systems says Synetics empowers facility managers, allowing them to easily make effective changes to their operations, while giving them the opportunity to spot trends and investigate unusual activity.

Product manager at Toptech Systems, Annelies Godefroit, says data management is critical for terminal optimisation, whether analysing customer, transaction or load rack data.

‘Having organised, accurate customer data is directly connected to the level of customer service the terminal is able to provide. It has far reaching effects such as the amount of time between contract signing to first truck load, the customer’s ability to load, and the terminal’s ability to readily find important documentation,’ she explains.

Through Toptech’s suite of products, terminals are able to put accurate transaction data at their fingertips, which improves the speed and accuracy of billing and the terminal’s ability to track product. With this clear and easy-to-read information, safety and efficiency of loading processes are also improved.

Godefroit says the company’s technology has been in demand because the terminal market is in need of improved access to the data surrounding its operations.

Toptech Systems’ other software, Load2day, has changed the customer data management process with a selfserve data maintenance model. Terminal customers use the tool to enter in their own data and this is then sent to the terminal management system.

‘This greatly reduces manual data entry and makes on-boarding new customers a breeze,’ Godefroit explains.

Toptech’s newest terminal management system is the TMS7, which like the TMS6 model, automatically collects transaction data and sends it to the host system, providing greater data accuracy.

Acknowledging Toptech’s win, Godefroit says it motivates the company to continue its hard work.

‘We pride ourselves in solving the problems of tomorrow and driving the industry towards greater efficiency,’ she says.